Sometimes, Mother Nature gets in the way of water levels. That’s been true this summer and into October for stretches of the Rhine and Danube Rivers. And while Mother Nature hasn’t always risen to the occasion, we have done our best to step in to ensure our travellers enjoy their holiday, even with itinerary changes. Some changes have included ship swaps, other times we have offered complimentary excursions in exchange for missed sailing moments. And, in a few cases, we have proactively cancelled cruises.
In short, we have been working very hard, every moment of every day to do right by our guests under difficult water conditions. While we don’t know exactly what conditions we’ll experience in upcoming cruises, we’ll do our best to advise our guests on upcoming cruises if we anticipate any change in their itinerary.